FAQ
Frequently Asked Questions
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Yes, Our support team is ready to help you in the integration.
We also prepared some integration help articles to help you out in this way.
We developed captchaAI emulator to be easy to connect with our services if you cannot find captchaAI option in your software.
Check these links for more info:
How to Integrate!
CaptchaAI Emulator
API Documentation
CaptchaAI threads are the number of simultaneous API calls to solve a captcha using our service at the same time. The more captcha threads you have, the greater number of Captcha you can solve at the same time.
More details check these help articles:
Understand the threads
How to calculate the CaptchaAI threads for your needs.
The request will be refused. and you will get error message: account has zero or negative balance
For more details check this help article
If you already subscribed to a plan and decided to increase your threads. You will just need to subscribe to another plan.
You will get the total threads of 2 subscribed plans. For more info check Upgrade Subscription Help Article
reCAPTCHA Invisible verifies users in the background without requiring checkbox interaction, triggering challenges only when risk is detected.
You can solve Invisible reCAPTCHA v2 by submitting the sitekey and page URL through API and retrieving a valid verification token.
Failures may occur due to incorrect parameters, domain mismatch, or Enterprise configuration conflicts.
Invisible reCAPTCHA v2 runs without visible checkbox interaction but follows similar verification logic to v2.
You can solve reCAPTCHA v2 by submitting the sitekey and page URL to the API and retrieving a valid verification token.
Web scraping workflows can integrate automated token generation to bypass reCAPTCHA v2 challenges efficiently.
Enterprise implementations require specific configuration parameters such as enterprise mode in the API request.
Failures may occur due to incorrect sitekey, invalid parameters, or mismatch between standard and Enterprise configuration.
High reCAPTCHA v3 scores depend on correct action parameters, stable request behavior, and proper token generation.
Low scores are triggered by risk signals detected during behavioral evaluation and request validation.
The action parameter defines the context of verification and directly impacts risk scoring logic.
Submit the sitekey, page URL, and action parameter to generate a valid score-based verification token.
reCAPTCHA v2 Enterprise includes advanced risk analytics and enhanced behavioral evaluation compared to the standard version.
Enterprise solving requires enabling enterprise mode and submitting correct parameters to generate a valid enterprise token.
Enterprise implementations require enterprise-specific configuration in the solving request.
Verification failures often occur due to missing enterprise mode or incorrect configuration parameters.
No. Enterprise configurations require the Enterprise solver to generate compatible tokens.
Use enterprise mode in the API request to generate enterprise-compatible verification tokens.
Enterprise uses enhanced behavioral analytics and adaptive risk modeling for score evaluation.
Enterprise adds advanced security analytics and enterprise-level configuration requirements.
No. Enterprise implementations require enterprise configuration for successful token validation.
Image captcha solving uses OCR-based recognition to extract text or identify required objects from captcha images.
Submit the captcha image to the API and retrieve the recognized result programmatically.
Solve Media is an image-based captcha that presents branded or text-based verification challenges.
OCR failures may occur due to distorted images, background noise, or uncommon captcha patterns.
A Grid Image CAPTCHA is a verification method where users must select specific images from a grid based on a given instruction (e.g., “select all traffic lights”). It is widely used across different CAPTCHA systems to distinguish humans from bots.
Grid Image captchas can be solved by identifying required objects within the image grid and submitting the correct selection programmatically.
Yes. Grid image selection is a core part of Google reCAPTCHA v2, typically triggered when additional verification is required after the initial checkbox or risk analysis.
Failures may occur due to dynamic image refresh, incorrect object recognition, or expired verification sessions.
Cloudflare Challenge can be solved by sending required challenge parameters to the API to generate a valid cf_clearance.
Cloudflare Challenge validates requests and requires clearance generation before granting access.
Failures may occur due to incorrect clearance usage, expired challenges, or missing request parameters.
Cloudflare Challenge is a protection layer that requires clearance validation, while Turnstile is a CAPTCHA alternative that returns a verification token.
Cloudflare Turnstile can be solved by sending required challenge parameters to the API to generate a valid verification token.
Turnstile combines behavioral signals and lightweight challenges to validate users without traditional CAPTCHA images.
Failures may occur due to incorrect token handling, expired challenges, or missing request parameters.
Cloudflare Turnstile is a token-based CAPTCHA alternative designed to minimize user interaction, while Cloudflare Challenge requires generating clearance (cf_clearance) to access protected pages.
GeeTest v3 uses a behavioral challenge-response system that validates user interaction before granting access.
Submit the required challenge parameters and retrieve the validation token programmatically.
Verification may fail due to incorrect challenge values or expired session tokens.
GeeTest relies more heavily on interactive behavioral puzzles compared to Google’s risk-scoring models.
BLS captcha typically uses grid-based image selection challenges to prevent automated submissions.
Automated solving can be achieved through grid recognition and token generation workflows.
Failures may occur due to dynamic image updates or incorrect grid response handling.
Yes. Although both may use grid-based selection, BLS captcha implementations differ in verification structure.
Need more help? Check CaptchaAI Help Center