FAQ
Frequently Asked Questions
Yes, We offer a 1-days trial so that you can have first-hand experience with our service. Request from here.
You can subscribe through Subscription Payment using PayPal, Stripe, or PayPro Global (Visa, MasterCard, etc.), with auto-renewal for uninterrupted service.
If you prefer not to subscribe, you can use Pay with Balance or One-time Payment, both supporting PayPal, Stripe, PayPro Global, Bitcoin, Neteller, and Payoneer.
We also support most cryptocurrencies. If your preferred payment method isn’t listed, feel free to contact us and we’ll do our best to support it.
Yes, Contact us via ticket with your suggested payment option; we support a wide base of payment methods.
Yes, Our support team is ready to help you in the integration.
We also prepared some integration help articles to help you out in this way.
We developed captchaAI emulator to be easy to connect with our services if you cannot find captchaAI option in your software.
Check these links for more info:
How to Integrate!
CaptchaAI Emulator
API Documentation
CaptchaAI threads are the number of simultaneous API calls to solve a captcha using our service at the same time. The more captcha threads you have, the greater number of Captcha you can solve at the same time.
More details check these help articles:
Understand the threads
How to calculate the CaptchaAI threads for your needs.
The request will be refused. and you will get error message: account has zero or negative balance
For more details check this help article
If you already subscribed to a plan and decided to increase your threads. You will just need to subscribe to another plan.
You will get the total threads of 2 subscribed plans. For more info check Upgrade Subscription Help Article
reCAPTCHA Invisible verifies users in the background without requiring checkbox interaction, triggering challenges only when risk is detected.
→ Read Full Guide: How reCAPTCHA Invisible Works and How to Solve It
You can solve Invisible reCAPTCHA v2 by submitting the sitekey and page URL through API and retrieving a valid verification token.
→ Read Full Guide: How to Solve reCAPTCHA Invisible Using API
Failures may occur due to incorrect parameters, domain mismatch, or Enterprise configuration conflicts.
→ Read Full Guide: Common reCAPTCHA Invisible Errors and Fixes
Invisible reCAPTCHA v2 runs without visible checkbox interaction but follows similar verification logic to v2.
→ Read Full Guide: reCAPTCHA v2 vs Invisible reCAPTCHA Explained
You can solve reCAPTCHA v2 by submitting the sitekey and page URL to the API and retrieving a valid verification token.
→ Read Full Guide: How to Solve reCAPTCHA v2 Using API (Step-by-Step)
Web scraping workflows can integrate automated token generation to bypass reCAPTCHA v2 challenges efficiently.
→ Read Full Guide: How to Handle reCAPTCHA v2 in Web Scraping Workflows
Enterprise implementations require specific configuration parameters such as enterprise mode in the API request.
→ Read Full Guide: How to Identify reCAPTCHA Version (v2 vs Enterprise)
Failures may occur due to incorrect sitekey, invalid parameters, or mismatch between standard and Enterprise configuration.
→ Read Full Guide: Common reCAPTCHA v2 Solving Errors and Fixes
High reCAPTCHA v3 scores depend on correct action parameters, stable request behavior, and proper token generation.
→ Read Full Guide: How to Get High Human Score on reCAPTCHA v3
Low scores are triggered by risk signals detected during behavioral evaluation and request validation.
The action parameter defines the context of verification and directly impacts risk scoring logic.
Submit the sitekey, page URL, and action parameter to generate a valid score-based verification token.
→ Read Full Guide: How to Solve reCAPTCHA v3 Automatically Using API
reCAPTCHA v2 Enterprise includes advanced risk analytics and enhanced behavioral evaluation compared to the standard version.
→ Read Full Guide: reCAPTCHA Enterprise vs Standard — Complete Guide
Enterprise solving requires enabling enterprise mode and submitting correct parameters to generate a valid enterprise token.
→ Read Full Guide: How to Solve reCAPTCHA v2 Enterprise Using API
Enterprise implementations require enterprise-specific configuration in the solving request.
→ Read Full Guide: How to Identify reCAPTCHA Enterprise Implementation
Verification failures often occur due to missing enterprise mode or incorrect configuration parameters.
→ Read Full Guide: Common reCAPTCHA v2 Enterprise Errors and Fixes
No. Enterprise configurations require the Enterprise solver to generate compatible tokens.
→ Read Full Guide: Standard vs Enterprise reCAPTCHA v2 Solver Differences
Use enterprise mode in the API request to generate enterprise-compatible verification tokens.
→ Read Full Guide: How to Solve reCAPTCHA v3 Enterprise Using API
Enterprise uses enhanced behavioral analytics and adaptive risk modeling for score evaluation.
→ Read Full Guide: How reCAPTCHA v3 Enterprise Risk Scoring Works
Enterprise adds advanced security analytics and enterprise-level configuration requirements.
→ Read Full Guide: reCAPTCHA v3 Enterprise vs Standard Comparison
No. Enterprise implementations require enterprise configuration for successful token validation.
→ Read Full Guide: Standard vs Enterprise reCAPTCHA v3 Solving Guide
Image captcha solving uses OCR-based recognition to extract text or identify required objects from captcha images.
Submit the captcha image to the API and retrieve the recognized result programmatically.
Solve Media is an image-based captcha that presents branded or text-based verification challenges.
OCR failures may occur due to distorted images, background noise, or uncommon captcha patterns.
A Grid Image CAPTCHA is a verification method where users must select specific images from a grid based on a given instruction (e.g., “select all traffic lights”). It is widely used across different CAPTCHA systems to distinguish humans from bots.
Grid Image captchas can be solved by identifying required objects within the image grid and submitting the correct selection programmatically.
→ Read Full Guide: How to Solve Grid Image CAPTCHA Automatically
Yes. Grid image selection is a core part of Google reCAPTCHA v2, typically triggered when additional verification is required after the initial checkbox or risk analysis.
Failures may occur due to dynamic image refresh, incorrect object recognition, or expired verification sessions.
→ Read Full Guide: Common Grid Image CAPTCHA Errors and Fixes
Cloudflare Challenge can be solved by sending required challenge parameters to the API to generate a valid cf_clearance.
→ Read Full Guide: How to Solve Cloudflare Challenge Using API
Cloudflare Challenge validates requests and requires clearance generation before granting access.
Failures may occur due to incorrect clearance usage, expired challenges, or missing request parameters.
Cloudflare Challenge is a protection layer that requires clearance validation, while Turnstile is a CAPTCHA alternative that returns a verification token.
→ Read Full Guide: Cloudflare Challenge vs Cloudflare Turnstile Explained
Cloudflare Turnstile can be solved by sending required challenge parameters to the API to generate a valid verification token.
→ Read Full Guide: How to Solve Cloudflare Turnstile Using API
Turnstile combines behavioral signals and lightweight challenges to validate users without traditional CAPTCHA images.
Failures may occur due to incorrect token handling, expired challenges, or missing request parameters.
→ Read Full Guide: Cloudflare Turnstile Errors and Troubleshooting
Cloudflare Turnstile is a token-based CAPTCHA alternative designed to minimize user interaction, while Cloudflare Challenge requires generating clearance (cf_clearance) to access protected pages.
→ Read Full Guide: Cloudflare Turnstile vs Cloudflare Challenge: Complete Comparison
GeeTest v3 uses a behavioral challenge-response system that validates user interaction before granting access.
Submit the required challenge parameters and retrieve the validation token programmatically.
Verification may fail due to incorrect challenge values or expired session tokens.
GeeTest relies more heavily on interactive behavioral puzzles compared to Google’s risk-scoring models.
BLS captcha typically uses grid-based image selection challenges to prevent automated submissions.
Automated solving can be achieved through grid recognition and token generation workflows.
Failures may occur due to dynamic image updates or incorrect grid response handling.
Yes. Although both may use grid-based selection, BLS captcha implementations differ in verification structure.
→ Read Full Guide: BLS CAPTCHA vs reCAPTCHA Grid — Comparison
Usually no. CaptchaAI integrates directly with most automation software via API or built-in support.
Absolutely. You get API access, documentation, emulator options and Chrome Extension if needed.
Yes. CaptchaAI works as a CAPTCHA solver Chrome extension that helps you solve CAPTCHA directly in Chrome, including supported reCAPTCHA, BLS CAPTCHA, Turnstile, GeeTest, and image CAPTCHA flows. You can try it here
Install the CaptchaAI Chrome extension, connect your API key or account key, enable the supported CAPTCHA types you want to use,
and run it on supported CAPTCHA pages inside Chrome. Install Extension here
Yes. New users can open Account options inside the extension to claim free threads and test supported CAPTCHA solving flows before moving to a paid plan.
Install Extension here and claim your free Trial
The extension supports solving multiple CAPTCHA types, including reCAPTCHA flows, Cloudflare Turnstile, GeeTest v3, image CAPTCHA workflows,
grid image CAPTCHA, BLS CAPTCHA, and other supported browser-based CAPTCHA verification flows.
Yes. To use the CaptchaAI Chrome extension, you need to connect your CaptchaAI account using your API key or account key through the extension settings.
Copy Your API Key here
Yes. The extension includes per-type controls, so you can enable or disable solving CAPTCHA types based on your workflow and browser automation needs.
You can install the extension for free, but CAPTCHA solving requires an active CaptchaAI account with available threads or an active plan.
New users may also be able to claim free threads through the extension for testing.
Install CaptchaAI Extension here and claim your free threads for testing.
Need more help? Check CaptchaAI Help Center
