Cookie Policy
Last updated: 22 July 2026
What Cookies Are
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency, and to provide reporting information. Similar technologies include local storage, pixels, and tags.
How Cookies Are Used
We use cookies to keep the site secure and functional, to remember your preferences, to understand how the site is used, and — where you consent — to support marketing and affiliate attribution.
Optional cookies and the third-party scripts that set them are not loaded until you allow the matching category. Until then, only the necessary cookies listed below are used.
Cookie Categories
Necessary Cookies
Essential for the website to function and cannot be switched off. They keep you signed in, protect forms against cross-site request forgery, and remember your cookie choice.
Analytics Cookies
Help us measure and improve site performance. Covers Google Tag Manager (and the tags it loads).
Marketing & Affiliate Cookies
Support campaigns and credit affiliates for referrals. Covers Mautic and our own affiliate and referral attribution cookies.
Functional & Support Cookies
Enable optional conveniences such as the Intercom support chat, including keeping your conversation history between visits.
Cookies and Services We Use
| Cookie / Service | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
projectname-session |
CaptchaAI | Maintains your signed-in session and shopping state. | Necessary | 120 minutes |
XSRF-TOKEN |
CaptchaAI | Protects forms against cross-site request forgery. | Necessary | 120 minutes |
remember_web_* |
CaptchaAI | Keeps you signed in when you choose "Remember Me". | Necessary | 5 years |
cai_consent |
CaptchaAI | Stores your cookie preferences so optional scripts stay blocked until you allow them. | Necessary | 1 year |
| Google Tag Manager | Google Ireland Limited | Loads and manages our measurement tags. Any cookies are set by the individual tags configured in the container, not by the container itself. | Analytics | Varies by tag |
mtc_id, mtc_sid |
Mautic (self-hosted at engage.captchaai.com) | Recognises your visits so campaign and lifecycle messaging can be measured. | Marketing & Affiliate | mtc_id: 1 year; mtc_sid: session |
s_aff |
CaptchaAI | Remembers which affiliate link brought you to the site so the referral can be credited. | Marketing & Affiliate | 30 days |
referral_affiliate |
CaptchaAI | Stores the affiliate identifier from a referral link. | Marketing & Affiliate | 30 days |
referral_code |
CaptchaAI | Stores an affiliate referral code until you register. | Marketing & Affiliate | 30 days |
intercom-id-*, intercom-session-*, intercom-device-id-* |
Intercom, Inc. | Runs the support chat widget and keeps your conversation history between visits. | Functional & Support | intercom-id / device-id: 9 months; intercom-session: 1 week |
Third-Party Cookies
Google and Intercom set cookies under their own policies once you allow the matching category. Payments are completed on our payment providers' hosted checkout pages, so any cookies they use are set on their domains and are governed by their own policies.
Cookie Duration
"Session" cookies are deleted when you close your browser. "Persistent" cookies remain until they expire or you delete them. Durations for each cookie are listed in the table above.
How Users Can Manage Cookies
On your first visit a banner lets you accept all cookies, reject all optional cookies, or choose categories individually. You can change your choice at any time using the Cookie Settings link in the footer. You can also delete or block cookies through your browser settings; blocking necessary cookies will prevent you from signing in.
Contact Information
If you have questions about our use of cookies, contact us at:
- Email: [email protected]
